Delivery & returns

AUSTRALIA

All orders will be packed within one working day of your order.

  • Deliveries to metropolitan centres in Victoria, New South Wales, and South Australia should arrive within 2-3 business days.

  • Deliveries to Queensland and Tasmania should arrive within 3 - 5 business days.

  • Deliveries to Western Australia and the Northern Territory should arrive within 5 - 10 business days

* Please allow more time for deliveries to regional areas

UNITED STATES

All purchases will be packed within one working day of your order. Deliveries to addresses within the United States should arrive within 6 - 13 business days.

We want you to be satisfied with your purchase from the Market Lane Coffee website, so we have a 14 day return policy. If you are unsatisfied with any purchase you have made from the Site for any reason, please contact us via our contact page for a replacement or credit note of the purchase price within 14 days of shipment. Please tell us your name, date of purchase, the order number, which items, how many you are returning, and the reason for the return. Please return the goods to us within 14 days of the ship date to: Market Lane Coffee, Shop 13, Prahran Market, 163 Commercial Road South Yarra VIC 3141.

RETURNS

We make every effort to ensure that our shrubs surprise and delight — however, if you are in any way dissatisfied with your purchase or your order was damaged in transit, please contact us at orders@brightprovisions.co within five days of receiving your shipment and let us know your desired course of action. 

ANY QUESTIONS?

Please don’t hesitate to reach out to us at orders@brightprovisions.co. We would love to hear from you!